Capital Community Bank: Local Strength, National Scrutiny
Founded in 1993 in Pleasant Grove, Utah, Capital Community Bank (CCBank) has grown into a solid regional institution rooted in community values. With its headquarters in Provo and branches across seven Utah locations, it serves local businesses and consumers through personalized service paired with modern technology. However, its partnerships with high-interest lenders have stirred national controversy.
Overview: Who is Capital Community Bank?
Mission: Local roots = local decisions. CCBank brands itself as a true community partner—offering personalized service with modern tech solutions like SBA lending, credit card processing, and CDs.
- Founded: 1993, in Pleasant Grove, Utah
- Headquarters: Provo, Utah, with branches in St. George, Salem, Provo, Orem, Pleasant Grove, Sandy—seven locations total
- Status: Privately held, FDIC-insured, an “equal housing lender”
- Team & Size: Approximately 221 employees, ranking as Utah’s 26th-largest bank and the 919th nationwide.
Performance Snapshot (Q1 2025)
These metrics reflect solid financial growth and a healthy balance sheet for a regional institution.
- Assets: $1.14 billion (up from $911.5 million yr/yr)
- Loans: $862 million (vs $722.6 million)
- Deposits: $954 million (vs $773.9 million)
- Equity Capital: $153.5 million (vs $126.1 million)
- Health Rating: B+ from DepositAccounts—highlighting strong deposit growth, capitalization, and a return on equity of ~31%.
Strengths: Community-Focused & Agile
- Local Decision-Making: Leadership is based in Utah, allowing rapid credit decisions tailored to local needs.
- Diverse Offerings: Products include business loans, SBA packages, commercial lending, credit services, and savings/CDs.
- Tech Edge: Incorporates up-to-date digital banking tools (e.g. Zelle transfers, online account management).
- Strong Growth Path: Q1's loan and deposit increases reflect its expanding influence in the Wasatch Front region.
Controversy: “Rent a Bank” Partnerships
- CCBank is named as one of several Utah banks involved in so-called “rent a bank” schemes—where non-bank lenders use the bank’s charter to offer extremely high-interest loans (up to 225% APR), avoiding state rate caps.
- Partnered With: Lenders like Elevate (Rise loans up to 149% APR), LoanMart (auto-title loans up to 170%), and others offering Xact, EZ$Money, MoneyKey, QuickCredit with triple-digit APRs.
- Criticism: Consumer advocates and NCLC allege these programs are predatory, exploit regulatory loopholes, and may harm financially vulnerable communities.
- Regulatory Response: Advocacy groups have urged the FDIC to crack down or remove CCBank’s charter, citing reputational and compliance risks.
Balancing the Narrative
Strengths
- Personalized service, strong local ties
- Financially sound with robust growth
- Modern tech solutions and product diversity
Concerns
- Fronting for predatory lenders via “rent a bank” deals
- Potential compliance, reputational, and legal risks
- Risk of harm to vulnerable borrowers and communities
Where Does CCBank Go From Here?
- Opportunity: Enhance reputation by scaling responsible banking—highlight community investment, transparent lending, and small business support.
- Challenge: Address regulatory and community concerns by reviewing and potentially discontinuing high-cost loan partnerships.
- Ideal Path: Position as a model local bank—leveraging growth and digital tools while firmly rejecting predatory practices.
Final Thoughts
Capital Community Bank is a financially sound, community-rooted institution making strides in local lending and digital banking. Yet, its association with high-cost loan programs casts a shadow over its reputation. If the bank chooses to lead with transparency, responsible lending, and values-based partnerships, it can shift the narrative—and reestablish itself as a true community-first bank.
Frequently Asked Questions
Is Capital Community Bank FDIC insured?
Why is CCBank in the news for predatory lending?
Does CCBank offer SBA loans?
Where is CCBank located?
Is CCBank safe to bank with?
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